Certified Mechanical (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal information such as name, phone number, email address, and service address when you contact us or request service.
- Service-related information including appliance details, HVAC system information, and service history.
- Technical information such as IP address, browser type, device information, and pages visited on our website.
2. How We Use Your Information
Your information may be used to:
- Schedule and provide repair, installation, and maintenance services
- Respond to inquiries and customer support requests
- Send service confirmations, updates, and invoices
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly.
4. Sharing of Information
Certified Mechanical does not sell or rent your personal information. We may share information with trusted third-party service providers who assist us in operating our business, provided they are obligated to keep your information confidential.
We may also disclose information where required by law or to protect our legal rights, safety, or property.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
7. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
8. Third-Party Links
Our website may contain links to third-party websites. Certified Mechanical is not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Certified Mechanical
Phone:
1-866-492-4959
Email:
service@certifiedmechanical.ca 